Last updated: September 5, 2026
Reliable Plumber Wilmington collects only the information needed to respond to plumbing service requests, schedule appointments, answer questions, and improve website performance. We serve Wilmington, CA 90744 and the surrounding Los Angeles harbor area, and this policy applies to everyone who contacts us or uses this website.
Information We Collect
We may collect your name, phone number, service address, details of the plumbing problem, message content, call details, and basic website analytics such as pages viewed, device type, browser type, and referral source. Because plumbing work happens at a physical property, the service address is usually necessary information rather than optional - we cannot dispatch to a job without it.
How We Use Information
We use information to contact you about requested plumbing services, provide estimates, dispatch technicians, improve our website, maintain service records, and protect against spam or misuse. Where a job involves a permit or an inspection, the relevant city or county authority may require property and job details as part of that process.
Sharing Information
We do not sell personal information. We may share limited information with service providers who help operate the website, phone systems, scheduling tools, analytics, or customer communication systems, and with permitting authorities where a job requires it - in the areas we serve that may be a city building department, Los Angeles County Public Works, or another agency depending on where the property sits.
Cookies And Analytics
The website may use cookies, analytics, call tracking, or similar tools to understand traffic and improve marketing performance. You can manage cookies in your browser settings. California law requires the consent of every party to record a telephone call, so if a call to or from us is ever recorded, you will be told at the start of that call.
Your Choices
You can ask us what information we hold about you, and request that it be corrected or deleted, by calling (424) 402-3428. We honour those requests as a matter of practice for California residents. We may keep records when needed for legal, accounting, warranty, permit, or service history purposes - a warranty on completed work is difficult to honour without the record of the work.
Contact
For privacy questions, call Reliable Plumber Wilmington at (424) 402-3428.